Zoom Phone BYOC feature is a BIG deal!

Introduction

In July 2018, Matt Torman wrote a great blog on how Bring Your Own Carrier (BYOC) Brings Flexibility to Cloud Phone Solutions, in this post I will extend the key benifits that Matt mentioned in his blog and go over more details on why this is a huge deal and a great business decision made by Zoom’s team.

If you’re a regular reader on our blog, you’d probably know by now that we’re always advocating carrier connectivity freedom. In fact we have built our whole business to serve this carrier freedom mission. We believe in a commission-free full transparent prepaid carrier exchange platform for Voice, SMS and Phone Numbers.

Why is Zoom Phone a BIG deal ?

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CPaaS News: Telestax Launches Restcomm Smart 2FA CPaaS Security Application with Bring Your Own Carrier Functionality.

Austin, TX – October 8, 2019/PR Newswire/ — Today, Telestax, the leader in CPaaS enablement for communications service providers worldwide, announced the release of Smart 2FA for the Restcomm CPaaS platform. Restcomm Smart 2FA delivers two-factor authentication with one-time password (OTP) for SMS, voice, and email and is immediately available to Restcomm Cloud users and partners within the Telestax service provider ecosystem. Its bring-your-own-carrier option is particularly unique among CPaaS solutions and includes flexible APIs and robust analytics features.

According to a recent report by Google, NYU, and the University of California San Diego, receiving a secondary SMS code blocked 100 percent of automated attacks, 96 percent of bulk phishing attacks, and most direct, targeted attacks. 2FA is critical for businesses to implement to protect their users and organizations against online attacks. The new application released by Telestax makes implementing 2FA easier and simpler for organizations worldwide. 

“Before Smart 2FA, a business would have to spend considerable time building or customizing a 2FA application to work for their environment,” said Kevin Nethercott, Chief Commercial Officer at Telestax. “Now with our new Smart 2FA application, a business can easily plug in a complete OTP authentication solution. This reduces development time by at least 75 percent in most enterprise deployment cases.” 

The Restcomm Smart 2FA application allows communications service providers (CSPs) to deliver a scalable 2FA solution over SMS, voice, and email channels to their enterprise and small-to-medium-size business customers and developers. The solution is ready to implement and immediately provides key features such as:

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Niger CLI Termination (OpenRTP) Now Available

TelecomsXChange is now offering a direct cli termination into Niger with open RTP matching Niger’s mobile network operator (MNO). This route is highly recommended and certified for CPaaS providers and CSPs providing quality sensitive calling services for their subscribers into Niger.

If you’re seeking high quality direct route into the Niger, please proceed to enroll your company as a buyer on TCXC platform in the following link:

TelecomsXChange (TCXC) buyer application

For more information on Niger’s direct OpenRTP termination contact us here.

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CPaaS News: Zain Jordan Partners with Telestax

Leading mobile telecom innovator across the Middle East and North Africa announces strategic partnership with Telestax.

Using Telestax technology, Zain Jordan will now deliver rich application programming interfaces (APIs) for enterprise omnichannel digital transformation to organizations across the country.

View the Press Release

Zain is known for revolutionizing telecommunications in Jordan by introducing GSM mobile services and Fourth Generation services “LTE” for the first time in the kingdom. The communications service provider (CSP) has grown from providing services to individuals to becoming a leader in providing services to enterprise customers. 

Chief Executive Officer, Fahad AlJasem who joined Zain Jordan in July of 2018 with nearly twenty years of multinational telecom experience has helped the organization in its path to growth. 

“Zain looks forward to offering expanded CPaaS capabilities to our enterprise customers,” said AlJasem on the Telestax partnership. “For example, banks need two-factor authentication services now. These omnichannel capabilities enable better and more secure customer engagement for our banking customers. By partnering with Telestax we can deliver these needed services quickly and reliably— gaining more business and opportunities with our key accounts.”

Full CPaaS for Enterprise

As a global CPaaS enablement partner with the ability to service large Tier 1 providers, Telestax allows Zain to begin offering full CPaaS capabilities such as programmable SMS and voice. These services can include two-factor authentication (2FA) with SMS, voice, and email, SMS account reminders, interactive voice response (IVR) and more. The recently released Restcomm Whitelabel Feature gives service providers like Zain the ability to customize their Restcomm customer-facing portal and product documentation, saving weeks to months of time in deploying new CPaaS products and services.

“With Telestax, we are able to hit the ground running,” said AlJasem. “With the training materials and support, we can cut our set-up costs in half, while nearly quadrupling average customer value.”

A Valuable Partner

As a part of the Telestax service provider ecosystem, Zain can immediately capitalize on robust support and partner tools like the Telestax CPaaS Playbook to learn best practices and grow their business through focused sales enablement strategies.

As a part of the Telestax service provider ecosystem, Zain can immediately capitalize on robust support and partner tools like the Telestax CPaaS Playbook to learn best practices and grow their business through focused sales enablement strategies.

The new Restcomm Whitelabel Feature helps providers keep developer documentation up to date for programmable voice, SMS, and operational issues like provisioning and billing. The functionality takes minutes to execute and aims to save considerable developer, design and writing time. Restcomm also includes a visual designer, which allows providers to enable businesses to create custom-design call flows and IVR decision trees through a graphical web-based interface, without requiring coding.

CSPs globally can begin offering full CPaaS capabilities to enterprise customers by contacting sales@telestax.com.

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How To Sell Bulk Virtual Numbers in 2 Steps?

Selling Virtual Numbers Diagram

Introduction

In this tutorial, you will learn how communication service providers (CSPs) with any size how to sell their phone numbers on the DID exchange in 2 easy steps (point it, sell it).

In order to achieve this, CSPs are required to point their phone numbers inventory to TelecomsXChange network using two protocols, session initiation protocol (SIP) for voice enabled and SMPP for SMS enabled numbers.

Step 1

Your core network team can easily do this by pointing the numbers block (e.g 19542400001 –> 195424010000) to the SIP and SMPP addresses of TelecomsXChange listed below:

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