A2P Exchange

Hello Technology joins TCXC SMS Exchange

Working together to enhance carrier A2P connectivity into Singapore to global CSPs & OTTs.

Introduction

Hello Technology (HelloTech) joins TelecomsXChange (TCXC) SMS Exchange and marketplace as an official member to offer direct access to all Singapore MNOs to meet the growing demand for A2P direct SMS connectivity. Hello Technology Routes will be accessible to members via TCXC’s graphical user interface (UI) or programmatically using Application Programming Interface (API) for those who wish to implement complete automation for pre and post interconnection tasks.

About Hello Technology Ltd

Hello Technology Pte Ltd was incorporated in 1997 and is the only local tier-1 aggregator connected to all Singapore mobile operators from multiple data centres in Singapore.

Besides geographical redundancy, we are also resiliently connected via SS7 as well as each operator’s proprietary A2P protocol to ensure your messages get through. HelloTech has been the messaging vendor of choice for financial institutions and large enterprises in Singapore for more than 15 years. We are regularly audited by 3rd parties, and have attained OSPAR (Outsourced Service Provider Audit Report), which attests our compliance to the security requirements of the ABS (Association of Banks in Singapore) since 2016.

Learn  more about Hello-Tech on their website.

“With high-quality messaging, short and long codes, voice and multiple options, HelloTech makes a difference among standard SMS providers within TCXC market”

Initially, HelloTech will offer SMS MT services for Singapore MSISDNs. We understand the complexity and effort required to map native number ranges to MCCMNC because there are 1,543 at this time! Even having done that, customers have to concern themselves with the very high proportion of ported-out subscribers in this mature market. We take care of all of that for you as each of our routes covers all 4 MNOs and all 12 MVNOs. In “Market View”, search using “Seller is like HELLOTECH” and our 4 routes will appear as 8 entries because Singapore mobiles either have prefix 658 or 659. Make sure to add at least one of each for full Singapore coverage. These are immediately available for members to interconnect and utilize with a click:

  • ALL SG telcos 1A: full coverage to Singapore MSISDNs from our datacentre #1
  • ALL SG telcos 1B: full coverage to Singapore MSISDNs from datacentre #1 server #2
  • ALL SG telcos 2A: full coverage to Singapore MSISDNs from our datacentre #2
  • ALL SG telcos 2B: full coverage to Singapore MSISDNs from datacentre #2 server #2

All HelloTech rates and stats are immediately available to all members via portal and API, we’ll cover how to programmatically access HelloTech through the API in this blog post. For customers who are fulfilling high SLA requirements, we strongly recommend you use TCXC’s excellent Routing Group feature to add 4 to 8 of our Route/Prefix combinations, at least 2 with Prefix 658 and another 2 with Prefix 659. While data centre connectivity issues are rare, layering your connectivity to our geographically isolated servers will ensure that you ride the rare glitches without even feeling it.

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The Future Of Telecom Wholesale (Beyond 2020)

From Years To Seconds

A lot of industries have gone digital, but many carriers are still maintaining the status quo.

Carriers still conduct business mostly manually, and that is inefficient in the digital age. Fortunately, there is an opportunity for carriers to become digitized and subsequently increase the speed at which they transact. In turn, there is potential to increase revenues for both carriers and service providers.

Carrier Wholesale Digital Transformation

Almost every industry has been digitized from the stock market to transportation. Yet, many Voice, SMS, and DID wholesale carriers still traditionally run things. Carriers continue to handle buying, selling, and payments mostly manually, which eats away at precious time.

A Carrier Digital Platform helps carriers automatically handle contracts and transactions, simplifying many complicated processes currently in use. The robust automation and digitalization infrastructure provide more room for innovation and growth by reducing the time carriers spend on repetitive tasks.

Carrier Digital Platform Adoption

Examples of carriers that have invested in Carrier Digital Platform transformation:

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SMS Marketplace

What is an SMS Marketplace?

An SMS marketplace allows short message service providers to publish their messaging and phone numbers service so enterprises and communication service providers can discover them easily. The marketplace also allows providers to monetize their messaging-enabled numbers, usually by creating an entry in the marketplace with a monthly subscription plan (or a variety of different subscription plans for different phone numbers). There is another big benefit for providers who list their routes on a marketplace.

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Telin Launches NeuTrafiX, the Future of the Connectivity Business

JAKARTA, Indonesia, Dec. 3, 2020 /PRNewswire/ — Today, PT. Telekomunikasi Indonesia International (“Telin”), a subsidiary of PT. Telekomunikasi Indonesia, Tbk (“Telkom”) (NYSE: TLK) launched a connectivity marketplace for Wholesale Voice, SMS and Virtual Numbers trading called NeuTrafiX.

NeuTrafiX is the only public exchange in the world that transparently connects Buyers and Sellers using a simple Pay As You Go (PAYG) model. This innovative community-based marketplace was developed by Telin to revolutionize the present state of the connectivity business, in response to the challenges that both Wholesale/Carrier and Enterprises face in the form of declining legacy business margins, a lack of data and information, and manual wholesale operations & processes.

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What is Programmable Wholesale Exchange?

Introduction

Programmable Exchange, refers to communications service providers (CSPs) utilizing application programming interfaces (APIs) to automate the core actions for telecom wholesale buying and selling operations. Such as interconnection, carrier relations, market opportunity research, ticket escalation, communications, traffic routing control, ratings and reviews, financial settlements for Voice , SMS and Virtual Numbers.

The Mission

The Programmable Wholesale Exchange mission is to allow CSPs to automate their wholesale operations using programmable RESTful APIs. For the whole lifecycle of wholesale telecom exchange relationship, and provide carriers the ability to have real-time access programmatically to the voice, sms, virtual numbers market rates. Statistics and a complete interconnect and billing API. This project will help CSPs make accurate decisions in realtime powered by Ai or humans.

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