announcement

TelecomsXChange New Customer Service Number

We are excited to announce to you that we have updated our customer service contact center infrastructure for both Voice and SMS channels, the reason for this upgrade is to provide you a better customer service experience via the channel you prefer to use.

Find below the updated customer service Numbers by region:

North America: +1855-544-TCXC (8292)

Europe: +447479276098

P.S: Both Numbers support Voice and SMS so feel free to reach the way you prefer.

What’s Next for CS?

    Upgrade live chat support infrastructure
    Whatsapp, Line support channel.
    Asia CS Number addition.

For more information on this change contact support@telecomsxchange.com

New Payout Method, Unlimited Possibilities

Beta!

We are excited to announce in the first week of 2019 Telecomsxchange new Payout method for seller members that sell Voice, SMS, DID numbers on TelecomsXChange Platform.

When requesting a payout you can now choose to get paid using Visa Prepaid Card that is accepted at of any merchant that accepts visa, or you can redeem it right on your virtual or physical credit card terminal.

How It Works ?

The process is very simple, when requesting a payout from your seller account, all you have to do is choose Prepaid Visa option and click send request, in few minutes you will receive an email with an attachment (Password protected) that contains your newly generated Visa Card which looks like this:

The phone number on file will receive an SMS message with the attachment secret password.

You can then use the card number and expiration date and security code to charge the card.

Continue reading…

The Roadmap for 2019

Happy New Year !

We have decided to make the TelecomsXChange roadmap for 2019 public information.

First we would like to start with how things went in 2018 and then move forward to our future plans and goals for the new year 2019.

2018 was another challenging year in the voice industry, However the Telecomsxchange unique business model has proved to survive.

Continue reading…

A2P Exchange

What is A2P Exchange?

A2P Exchange refers to application to phone sms or voice traffic and when two or more carriers exchange sms/voice traffic over the public network.

When people sign up to new apps or get their shipment delivered SMS or Voice calls are being sent and the telecom service providers send those A2P messages from one hop to another, the platform that allows the telecom service providers to interconnect is called A2P Exchange.

Continue reading…

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