announcement

Niger CLI Termination (OpenRTP) Now Available

TelecomsXChange is now offering a direct cli termination into Niger with open RTP matching Niger’s mobile network operator (MNO). This route is highly recommended and certified for CPaaS providers and CSPs providing quality sensitive calling services for their subscribers into Niger.

If you’re seeking high quality direct route into the Niger, please proceed to enroll your company as a buyer on TCXC platform in the following link:

TelecomsXChange (TCXC) buyer application

For more information on Niger’s direct OpenRTP termination contact us here.

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CPaaS News: Zain Jordan Partners with Telestax

Leading mobile telecom innovator across the Middle East and North Africa announces strategic partnership with Telestax.

Using Telestax technology, Zain Jordan will now deliver rich application programming interfaces (APIs) for enterprise omnichannel digital transformation to organizations across the country.

View the Press Release

Zain is known for revolutionizing telecommunications in Jordan by introducing GSM mobile services and Fourth Generation services “LTE” for the first time in the kingdom. The communications service provider (CSP) has grown from providing services to individuals to becoming a leader in providing services to enterprise customers. 

Chief Executive Officer, Fahad AlJasem who joined Zain Jordan in July of 2018 with nearly twenty years of multinational telecom experience has helped the organization in its path to growth. 

“Zain looks forward to offering expanded CPaaS capabilities to our enterprise customers,” said AlJasem on the Telestax partnership. “For example, banks need two-factor authentication services now. These omnichannel capabilities enable better and more secure customer engagement for our banking customers. By partnering with Telestax we can deliver these needed services quickly and reliably— gaining more business and opportunities with our key accounts.”

Full CPaaS for Enterprise

As a global CPaaS enablement partner with the ability to service large Tier 1 providers, Telestax allows Zain to begin offering full CPaaS capabilities such as programmable SMS and voice. These services can include two-factor authentication (2FA) with SMS, voice, and email, SMS account reminders, interactive voice response (IVR) and more. The recently released Restcomm Whitelabel Feature gives service providers like Zain the ability to customize their Restcomm customer-facing portal and product documentation, saving weeks to months of time in deploying new CPaaS products and services.

“With Telestax, we are able to hit the ground running,” said AlJasem. “With the training materials and support, we can cut our set-up costs in half, while nearly quadrupling average customer value.”

A Valuable Partner

As a part of the Telestax service provider ecosystem, Zain can immediately capitalize on robust support and partner tools like the Telestax CPaaS Playbook to learn best practices and grow their business through focused sales enablement strategies.

As a part of the Telestax service provider ecosystem, Zain can immediately capitalize on robust support and partner tools like the Telestax CPaaS Playbook to learn best practices and grow their business through focused sales enablement strategies.

The new Restcomm Whitelabel Feature helps providers keep developer documentation up to date for programmable voice, SMS, and operational issues like provisioning and billing. The functionality takes minutes to execute and aims to save considerable developer, design and writing time. Restcomm also includes a visual designer, which allows providers to enable businesses to create custom-design call flows and IVR decision trees through a graphical web-based interface, without requiring coding.

CSPs globally can begin offering full CPaaS capabilities to enterprise customers by contacting sales@telestax.com.

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TCXC Smart Contract: Blockchain Implementation For Telecom Providers

Introduction

Telecommunications companies have been going back and forth on how blockchain can benefit their operations. I have seen lots of content out there but no real world example on how it’s implemented by a communications service provider, therefore i want to share with you how TelecomsXChange decided to use blockchain to improve a specific part of its platform, where we thought decentralizations makes sense. While also making sure that we make it affordable for communication service providers (CSPs) to utilize it.

In my opinion utilizing the blockchain in telecom shouldn’t be complicated, At TelecomsXChange, we always aim to make advanced technologies simple, we took the time it takes for CSPs to interconnect from months or years to seconds.

The Mission

Here is what we want to achieve, give buyers or sellers a one click option and or a single API call to keep a replica of important data on the blockchain, like prepaid account balances on daily basis, and an easy way to verify the transactions and view its content in a human readable format (Text) not just hexes or binaries.

As shown below, to achieve this will develop a Smart Contract on ETC network, it will be responsible for storing the data we push from TelecomsXChange on to the blockchain.

Continue reading…
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How to send an SMS in Node.js via SMS Exchange (SMPP)

Introduction

In this tutorial we will send an SMS in Node.js via SMS Exchange using SMPP Protocol.

SMPP (Short Message Peer-to-Peer) is a protocol used by the telecommunications industry. It exchanges SMS messages between (SMSC) and ESME. SMSC acts as middleman to store the message and route it. ESME is the system that delivers SMS to SMSC.

This tutorial will help you to send SMS messages using TelecomsXChange SMPP Gateway.

Step 1: Create SMPP Session

In beginning, we need to create a new smpp session with IP address and port.

const smpp = require('smpp');
const session = new smpp.Session({host: 'smpp01.telecomsxchange.com', port: 2775});

Continue reading…

TelecomsXChange New Customer Service Number

We are excited to announce to you that we have updated our customer service contact center infrastructure for both Voice and SMS channels, the reason for this upgrade is to provide you a better customer service experience via the channel you prefer to use.

Find below the updated customer service Numbers by region:

North America: +1855-544-TCXC (8292)

Europe: +447479276098

P.S: Both Numbers support Voice and SMS so feel free to reach the way you prefer.

What’s Next for CS?

    Upgrade live chat support infrastructure
    Whatsapp, Line support channel.
    Asia CS Number addition.

For more information on this change contact support@telecomsxchange.com

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