What is SMS Termination?

SMS Termination Explained

This is a quick start blog post on SMS termination, explained in a few paragraphs.

SMS termination refers to the delivery of an SMS (Short Message Service) message either from one mobile user to another (P2P) or from an application to a mobile phone  also known as A2P. It signifies that the message was delivered to a mobile phone user.

 

 

 

 

The main protocol used by SMS termination providers, aggregators and mobile network operators is called SMPP Protocol which stands for Short Message Peer-to-Peer (SMPP).

The widely used SMPP protocol version are V.3.4 and V.5.0, you can learn more about the different SMPP protocol version specifications and capabilities here.

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March 2, 2019 by A2P Exchange SMS Exchange SMS Termination

TelecomsXChange New Customer Service Number

We are excited to announce to you that we have updated our customer service contact center infrastructure for both Voice and SMS channels, the reason for this upgrade is to provide you a better customer service experience via the channel you prefer to use.

Find below the updated customer service Numbers by region:

North America: +1855-544-TCXC (8292)

Europe: +447479276098

P.S: Both Numbers support Voice and SMS so feel free to reach the way you prefer.

What’s Next for CS?

    Upgrade live chat support infrastructure
    Whatsapp, Line support channel.
    Asia CS Number addition.

For more information on this change contact support@telecomsxchange.com

February 9, 2019 by announcement

Restcomm Launches SMS Support for Microsoft Teams

SMS Support for Microsoft Teams by Restcomm

On January 21, 2019. Restcomm announced in this blog post that SMS enablement is coming to Microsoft Teams using the Restcomm CPaaS Platform open-source connector for MS Teams which is also available on GitHub for community collaboration.

Microsoft Teams is a platform that combines workplace chat, meetings, notes and attachments. The service integrates with the company’s Office 365 subscription office productivity suite, including Microsoft Office and Skype, and features extensions that can integrate with none-Microsoft products.

Restcomm is a CPaaS (Communication Platform as a Service) Enablement Platform running in the cloud, it provides a developer-friendly RESTful API (Application Programming Interface) and a no-code visual designer to build real-time Voice, Messaging applications in minutes.

For early access or more details on Restcomm SMS enablement for Microsoft Teams, please check out the full blog post here.

January 26, 2019 by A2P Exchange DID Numbers Microsoft Teams Restcomm API SMS Exchange

Twilio Alternatives

Twilio Alternatives For Different Markets & Developers

Introduction

This blog post focuses on the different Twilio alternatives you have for different markets and regions around the world.

Twilio continues to take away and grow in around the world, taking revenues away from both service providers and enterprises in these markets with its  CPaaS (Communication Platform as a Service) APIs and SDKs to the developer community, here are some of the recent actions that Twilio made in 2018:

  • Twilio rolled out turn-key contact center solutions AKA Twilio Flex targeting enterprise contact centers
  • Twilio released Low-code / No Code Visual builder (Studio)
  • Twilio acquiring SendGrid (press release)
  • Twilio API support for Whatsapp
  • Twilio price increase across the board

Many businesses  apps and services still relay on Twilio as of January 2019 , such as smart cars management with programmable wireless, ride-sharing apps like Uber and features like two-step verification when accessing our emails and web pages are mostly powered by CPaaS APIs like Twilio, Nexmo, Plivo.

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January 16, 2019 by CPaaS Twilio Twilio Alternatives

UAE DID Numbers

You’re in a hurry to search and find a UAE DID phone number (AKA virtual number) and point it to your SIP infrastructure to start accepting business phone calls, what do you do?

In this blog post we show you how to search and buy a legit UAE phone number and point it to your IP-PBX to start accepting phone calls.

Lets search & Buy a UAE DID number

Continue reading…
January 15, 2019 by Contact Center DID Exchange DID Numbers Programmable API TelecomsXCHange
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