CPaaS Alternatives

Dave Horton, creator of jambonz open-source CPaaS demonstrates how to get up and running with TCXC and jambonz.

Dave Horton, the creator of jambonz, an open-source CPaaS project with bring your own everything, in the below video to Dave demonstrates to #TADHack21 developers how get up and running with jambonz and TelecomsXChange (TCXC).

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CPaaS Prepaid Billing (AAA)

Providing real-time billing to your communication platform as a service (CPaaS) customers is critical, as it ensures that everyone pumps traffic within the authorized limits. Centralized and real-time charging expands your selling possibilities and decreased your risk of fraud by a significant percentage.

In this blog post, we’ll go over how to use TelecomsXChange (TCXC) as a realtime Authentication, Authorization, Accounting (AAA or Triple A) for your Restcomm cloud CPaaS platform.

How To Use TCXC as Prepaid CPaaS Billing?

TCXC can provide your sub-accounts on Restcomm cloud with realtime prepaid charging leveraging Restcomm Bring Your Own Carrier (BYOC) feature. This feature allows you to route each sub-account to a a specific SIP or SMPP profile.

Let’s say you want sub-account AC12348xxxx for (Enterprise A) to go through prepaid billing before the message or voice call is finally sent out, in a few steps you’re able to achieve this:

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CPaaS News: Zain Jordan Partners with Telestax

Leading mobile telecom innovator across the Middle East and North Africa announces strategic partnership with Telestax.

Using Telestax technology, Zain Jordan will now deliver rich application programming interfaces (APIs) for enterprise omnichannel digital transformation to organizations across the country.

View the Press Release

Zain is known for revolutionizing telecommunications in Jordan by introducing GSM mobile services and Fourth Generation services “LTE” for the first time in the kingdom. The communications service provider (CSP) has grown from providing services to individuals to becoming a leader in providing services to enterprise customers. 

Chief Executive Officer, Fahad AlJasem who joined Zain Jordan in July of 2018 with nearly twenty years of multinational telecom experience has helped the organization in its path to growth. 

“Zain looks forward to offering expanded CPaaS capabilities to our enterprise customers,” said AlJasem on the Telestax partnership. “For example, banks need two-factor authentication services now. These omnichannel capabilities enable better and more secure customer engagement for our banking customers. By partnering with Telestax we can deliver these needed services quickly and reliably— gaining more business and opportunities with our key accounts.”

Full CPaaS for Enterprise

As a global CPaaS enablement partner with the ability to service large Tier 1 providers, Telestax allows Zain to begin offering full CPaaS capabilities such as programmable SMS and voice. These services can include two-factor authentication (2FA) with SMS, voice, and email, SMS account reminders, interactive voice response (IVR) and more. The recently released Restcomm Whitelabel Feature gives service providers like Zain the ability to customize their Restcomm customer-facing portal and product documentation, saving weeks to months of time in deploying new CPaaS products and services.

“With Telestax, we are able to hit the ground running,” said AlJasem. “With the training materials and support, we can cut our set-up costs in half, while nearly quadrupling average customer value.”

A Valuable Partner

As a part of the Telestax service provider ecosystem, Zain can immediately capitalize on robust support and partner tools like the Telestax CPaaS Playbook to learn best practices and grow their business through focused sales enablement strategies.

As a part of the Telestax service provider ecosystem, Zain can immediately capitalize on robust support and partner tools like the Telestax CPaaS Playbook to learn best practices and grow their business through focused sales enablement strategies.

The new Restcomm Whitelabel Feature helps providers keep developer documentation up to date for programmable voice, SMS, and operational issues like provisioning and billing. The functionality takes minutes to execute and aims to save considerable developer, design and writing time. Restcomm also includes a visual designer, which allows providers to enable businesses to create custom-design call flows and IVR decision trees through a graphical web-based interface, without requiring coding.

CSPs globally can begin offering full CPaaS capabilities to enterprise customers by contacting sales@telestax.com.

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Twilio Alternatives 2019

Twilio Alternatives in 2019

Twilio Alternatives

Introduction

Last year we have put together a blog post that focused on the Twilio best alternatives options for 2018 , this is a follow up blog post to talk about alternatives you have at the beginning of 2019.

Twilio continued to impress and grow in 2018 and continues to a good job marketing CPaaS (Communication Platform as a Service) APIs and SDKs to the developer community, we noticed some of the worth noting actions Twilio did in 2018:

  • Twilio rolling out turn-key contact center solutions such as Twilio Flex
  • Twilio Low-code / No Code Visual builder (Studio)
  • Twilio acquiring SendGrid (press release)
  • Twilio API support for Whatsapp
  • Twilio price increase across the board

Many businesses  apps and services still relay on Twilio as of January 2019 , such as smart cars management with programmable wireless, ride-sharing apps like Uber and features like two-step verification when accessing our emails and web pages. These services  are mostly powered by CPaaS APIs like Twilio, Nexmo, Plivo.

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