Market Place

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TCXC Adds Subspace support to its Carrier Digital Platform

Subspace TelecomsXChange

Introduction

Modern telco carriers interconnect over SIP protocol for voice and SMPP protocol for SMS using the public internet, it is common that each carrier has their session border controllers (SBCs) or Short Message Service Center (SMSC) at different geographical locations. Let’s start with voice, For example, if you send a call to Bharti Airtel to India, likely you’re pointing your traffic to their SBC in the UK, so all traffic is being proxied through the United Kingdom then sent back to their gateways in India for final termination. For topology hiding it is also common that your RTP/Media will be proxied as well and the. sent over the public internet to India

What is subspace

Subspace is a dedicated, secure network for delivering tomorrow’s internet today. From mission-critical real-time applications to in-network applications, Subspace helps companies create the best possible real-time experiences. Subspace offers the world’s best connectivity for real-time applications.

Ashton Kutcher on Subspace

The Public Network Challenges

As we know the public internet was designed for reliability and did not promise certain quality for real-time applications like voice, video, say you’re interconnecting to a Mobile Network Operator (MNO) Session border controller (SBC) over IP located in the UK for transit to route calls to India for example. if anything happens in the public internet between the UK and India the call quality will be degraded, or dropped. If internet routing is managed by the MNO manually, all calls to India will suffer from degraded quality until this route is fixed. Handling the global network connectivity problems in realtime is not an easy task and dropping for a few minutes or even seconds can result in users to immediately switch from your service.

Subspace as a Solution

To be proactive and solve this challenge, with a few clicks, UK MNO can send the media traffic to Airtel India via Subspace’s network by adding an entry in Subspace portal or API that will automatically provide them with a unique IP:Port that redirects to their SIP network in india.

After pointing via Subspace the traffic will be accelerated using best routes, solving any internet backbone, middle mile or last mile issues.

Subspace SIP Teleport’s proprietary algorithms ensure that your real-time application has the ability to deliver consistent voice, free of stutters, jitters, or lag, under even the most challenging network conditions, with up to 80% reduction in packet loss.

“Every millisecond counts for real-time applications. What if your users could interact with your application without network-induced lag, jitter, disconnects, and screen freezes?” Subspace.com

Adding native support for Subspace in the TCXC Stack

For the telecom wholesale industry & peering Contact Centers to benefit from the value that Subspace provides, we had to do this ! Let me explain, there is a limitation by design that can lead to causing subspace use case become not applicable for wholesale carrier traffic scenario due to authentication and authorization reasons. For example when initiating a call via Subspace network using SIP Teleport, the src IP where the call will be coming from is the subspace IP (CIDR 129.203.31.1/24), this is usually fine if the customer is using SIP registration method, however in wholesale (carrier to carrier) this means that the originators using SIP peering for authentication won’t be able to authenticate successfully by default, TCXC Authentication, Authorization, Accounting (AAA) will rejects the SIP request and send SIP error 403 to the customer.

To solve this problem, TCXC parses from SIP Teleport by subspace the real-IP that the call is coming from, so we have to challenge the special SIP header `X-Subspace-Forwarded-For` during authenticating, authorizing and accounting for this work properly.

To achieve this, we had to add support for the subspace special SIP header that SIP teleport uses to communicate the real IP address that the call came from in five components:

B2bua

Authentication

Authorization

Accounting

Web UI

In TCXC web portal we added a new checkbox for carriers that use subspace SIP Teleport to send their traffic via TCXC Network, once checked if the call is coming from subspace IP network and SIP header is set, the IPv4 authentication will use the value of the header as remote ip. If the box is unchecked the incoming call will use the regular authentication logic.

Currently this new feature is in BETA, we welcome all existing and future TCXC CSP members to take it for a test drive.

For Call centers, CPaaS providers that want to re-route to TCXC via subspace simply set your subspace network IP in outbound SIP proxy settings.

Block unwanted SIP traffic efficiently

Block unwanted SIP traffic

Blocking SIP traffic manually is a reactive procedure, in the absence of smart tools, being pro-active is nearly impossible, it is common if you’re only reacting to a SIP attack then the damage of different types is already done.

The Challenge of blocking SIP traffic

It is no secret that attackers are pretty smart programmers, commonly attackers use sophisticated tools that scan virtually any network and perform the SIP attacks automatically.

in this context, the same attacker IP address is usually seen by several servers and networks, once these tools identify a vulnerability it’ll start attacking you immediately.

When manually blocking unwanted SIP traffic, our internal data shows that we are more likely to perform SIP blocking after an alert is triggered, for example, alarms start triggering on your resources for Disk space, CPU, Memory utilization while the legit traffic has not increased.

Another operational challenge is when a SIP provider has many nodes that they manually manage, blocking an IP address one node means you have to re-deploy the same rules across the board. Management by hand is a time-consuming process whereas software-defined Automation is fast

Case Study

Recently while working with a vendor and had the sngrep tool open, we noticed many hits coming from unknown IPs, all the attempts were rejected by TCXC‘s `Authentication, Authorizations ` module, however, those attempts still consumed Disk space, CPU, and memory as they kept coming.

We went ahead and blocked the unwanted IP address manually in IP tables and repeated the same across our servers, that’s when we thought it would be a good opportunity to verify and test if this attacker’s IP was already detected by APIBan’s SIP honeypots, an open-source project that we recently heard about at Tadhack 2021.

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TelecomsXChange (TCXC) a Founding Member of the API3 Alliance, To Offer First-Party Oracle Services on Web3.0

TelecomsXChange (TCXC) a founding Member of the API3 Alliance, To Offer First-Party Oracle Services on Web3

Leading Web API provider to provide data and services to the next generation of decentralized applications via Airnode

Miami, Florida– August 10, 2021 — TCXC, a leading Telecom digital transformation solution provider today joined with API3, a “first-party oracle” solution empowering data providers to offer APIs directly to Web3 applications, to launch the API3 Alliance 2. The API3 Alliance represents a strategic coalition of API providers who believe that we should be able to share the same data and services we currently offer to web applications directly to Web3 consumers, without having to rely on third-party middlemen. Traditionally, APIs have been forced to either build their own facilities or pay external oracle operators to implement the middleware necessary to make their data and services compatible with the blockchain. API3 offers the tools and individualized support to our growing community — already more than 100 API providers — to go direct to the consumers of our APIs on Web3.

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Hello Technology joins TCXC SMS Exchange

Working together to enhance carrier A2P connectivity into Singapore to global CSPs & OTTs.

Introduction

Hello Technology (HelloTech) joins TelecomsXChange (TCXC) SMS Exchange and marketplace as an official member to offer direct access to all Singapore MNOs to meet the growing demand for A2P direct SMS connectivity. Hello Technology Routes will be accessible to members via TCXC’s graphical user interface (UI) or programmatically using Application Programming Interface (API) for those who wish to implement complete automation for pre and post interconnection tasks.

About Hello Technology Ltd

Hello Technology Pte Ltd was incorporated in 1997 and is the only local tier-1 aggregator connected to all Singapore mobile operators from multiple data centres in Singapore.

Besides geographical redundancy, we are also resiliently connected via SS7 as well as each operator’s proprietary A2P protocol to ensure your messages get through. HelloTech has been the messaging vendor of choice for financial institutions and large enterprises in Singapore for more than 15 years. We are regularly audited by 3rd parties, and have attained OSPAR (Outsourced Service Provider Audit Report), which attests our compliance to the security requirements of the ABS (Association of Banks in Singapore) since 2016.

Learn  more about Hello-Tech on their website.

“With high-quality messaging, short and long codes, voice and multiple options, HelloTech makes a difference among standard SMS providers within TCXC market”

Initially, HelloTech will offer SMS MT services for Singapore MSISDNs. We understand the complexity and effort required to map native number ranges to MCCMNC because there are 1,543 at this time! Even having done that, customers have to concern themselves with the very high proportion of ported-out subscribers in this mature market. We take care of all of that for you as each of our routes covers all 4 MNOs and all 12 MVNOs. In “Market View”, search using “Seller is like HELLOTECH” and our 4 routes will appear as 8 entries because Singapore mobiles either have prefix 658 or 659. Make sure to add at least one of each for full Singapore coverage. These are immediately available for members to interconnect and utilize with a click:

  • ALL SG telcos 1A: full coverage to Singapore MSISDNs from our datacentre #1
  • ALL SG telcos 1B: full coverage to Singapore MSISDNs from datacentre #1 server #2
  • ALL SG telcos 2A: full coverage to Singapore MSISDNs from our datacentre #2
  • ALL SG telcos 2B: full coverage to Singapore MSISDNs from datacentre #2 server #2

All HelloTech rates and stats are immediately available to all members via portal and API, we’ll cover how to programmatically access HelloTech through the API in this blog post. For customers who are fulfilling high SLA requirements, we strongly recommend you use TCXC’s excellent Routing Group feature to add 4 to 8 of our Route/Prefix combinations, at least 2 with Prefix 658 and another 2 with Prefix 659. While data centre connectivity issues are rare, layering your connectivity to our geographically isolated servers will ensure that you ride the rare glitches without even feeling it.

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The Future Of Telecom Wholesale (Beyond 2020)

From Years To Seconds

A lot of industries have gone digital, but many carriers are still maintaining the status quo.

Carriers still conduct business mostly manually, and that is inefficient in the digital age. Fortunately, there is an opportunity for carriers to become digitized and subsequently increase the speed at which they transact. In turn, there is potential to increase revenues for both carriers and service providers.

Carrier Wholesale Digital Transformation

Almost every industry has been digitized from the stock market to transportation. Yet, many Voice, SMS, and DID wholesale carriers still traditionally run things. Carriers continue to handle buying, selling, and payments mostly manually, which eats away at precious time.

A Carrier Digital Platform helps carriers automatically handle contracts and transactions, simplifying many complicated processes currently in use. The robust automation and digitalization infrastructure provide more room for innovation and growth by reducing the time carriers spend on repetitive tasks.

Carrier Digital Platform Adoption

Examples of carriers that have invested in Carrier Digital Platform transformation:

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